Personalised for you
Design your own or use a template
Fast Delivery
Normally £3.89(ex vat) for mainland UK
Quality you can trust
Supreme quality from a trusted brand

Frequently asked questions

  • What is Avery WePrint?

    What is Avery WePrint?

    Avery WePrint is an online service designed to make it easier for you to use your existing brand assets, imagery and logos to create high quality printed business materials. Personalise your own business card pads, binders, wall stickers or labels. The online design tool makes it so much easier to create your own products and have them printed on professional Avery supplies and shipped to you in smaller quantities - that means more flexibility in choosing your printed design!

  • Where can I get free downloadable software or templates of Avery products?

    Avery WePrint is a web-to-print service provided by Avery. If you’ve bought Avery labels and want to print yourself, please go to www.avery.co.uk/print . You can create your own templates with our Avery Design & Print software using predesigned templates or create your own. Print your own products with our Avery software and templates.

  • Do you provide labels on a roll?

    Avery WePrint produce your labels on sheets. If you would like to have customised labels on a roll this service can be offered through another Avery company via www.label.co.uk.

    Label.co.uk is a label printing company that specialise in producing product labelling and self-adhesive stickers on a roll for businesses of all shapes and sizes. Label.co.uk provide custom printed labels both quickly and cost effectively to the high standard you would expect from Avery. Label.co.uk offer immediate pricing quotes and bespoke advice throughout the order and manufacturing process.

  • Which image formats can I upload?

    You can upload JPG, JPEG, PNG & PDF formats. You can also select photos from your social media networks including Facebook and Instagram.

  • Can I upload images in CMYK?

    Yes. Our design software accepts both RGB and CMYK formats.

  • What is the maximum file size I can upload?

    The maximum file that you can upload is 15MB.

  • What resolution do my images need to be?

    To get a good best end result, the minimum image resolution is 300 DPI.

  • Is it possible to save my designs?

    Yes. After creating your account, you can save your designs and view, edit and re-order them at any time in My Designs.

  • How do I ensure that the colour of the printed product is what I'm expecting?

    We do everything we can to get an accurate colour match based on your uploaded images. If you have specific colour needs, we suggest that you order one product as a test before placing the entire order. Our Terms and Conditions have more details regarding layout and colour accuracy.

  • Can I use my own logo, designs and photos?

    Of course! The easiest way to upload your images or artwork directly to Avery WePrint, and use our online layouts and tools to crop, position and rotate them.

  • What are bleed, trim and safe area?

    These sound like technical terms, but are actually quite simple and useful to know when getting your design ready to print.

    Bleed
    This is the portion of your design that will be trimmed off when the card is cut to the final size. Its purpose is to make sure your design or image reaches to the very edges of the cards, leaving no unsightly white edges.

    Trim
    This is the final size of your cards, after the "bleed" has been cut off.

    Safe area
    This is an area inside the "Trim". Being smaller than your final card, the safe area is kept well away from blades and cutting machines, and so this is where you should place your most information or sections of your design. Anything outside of this area runs a risk of being cut off!

  • Can I print white onto clear labels?

    Yes we can print white on our clear polypropylene labels.

  • Can I upload a PDF of my design?

    Yes. When you have chosen your product, go into the designer. You can upload your designs easily via "My PDFs". To make it even easier, we place the PDF onto the product for you! Your PDF is also saved in the designer for later use.

  • Can I write on my labels?

    We offer all of our labels with two varnish finishes, this ensures material protection against scuff marks and durability of the digital print against general wear and tear. The Matt finish is suitable for handwriting on, however we strongly recommend the use of a permanent marker pen. The gloss finish is not receptive to writing either with ballpoint pens or marker pens. If you wish to write on your labels, then we recommend to request a Matt varnish when ordering.

  • How do I design clear labels?

    You can design a clear label by uploading a PDF, image or using a template. A checker board background will appear on the designer which represents a clear background. If you were to upload a PDF or an image with a white or coloured background, the checker board background will be hidden and the labels you receive will not be clear. In order for us to print your design or logo on clear labels, please upload a PDF or image with a clear background. If the checker board background is visible once you have uploaded your file, your labels will have a clear or transparent background.

  • Can I reprint onto my products with my own printer?

    No, you're unable to reprint onto your labels, business cards or any other products printed by Avery WePrint. Concerning our labels, we use a special gloss or matt finish to seal the print and ensure your label prints are high quality. Therefore reprinting is not possible.

  • How will I know that my order has been successful?

    You will receive a confirmation order straight after placing your order. If you don't receive an email within 1 working day of placing your order contact us. Email us at weprint.uk@avery.com and we'll get on it straight away and track your order.

  • Can I cancel or change my order?

    After you place your order, your products will immediately be put into our production queue. This means that cancellations or corrections are often not possible. However in the event that you discover an error, contact us immediately and we'll try to help. Unfortunately, orders that have already started printing cannot be changed - sorry! Contact Avery WePrint by calling 0800 587 0878 between 10-12pm and 2pm -4pm on Monday to Fridays, or email us weprint.uk@avery.com.

  • Are there any hidden costs?

    At Avery WePrint, we believe in making our prices as transparent as possible. There are none of those pesky hidden charges here!

  • Can I return an order which I have received?

    We use high standards of care in handling your order. If you are not satisfied with any aspect of your order, please contact us directly so that we have the opportunity to fix any issues. As all products are made to order, we are unable to take returns of non-defective product such as spelling, grammatical errors, or customer selected finish made during the design process, or low quality images uploaded by our customers. Therefore, please check the accuracy of your design prior to submitting your order.

  • How can I find my previous designs from Avery Brand&Print?

    To find any of your previous designs that you created on Avery Brand&Print, simply log in to get to your account. Click on "My Account" on the top banner of the window. You'll see your account dashboard, where you can see a "My Designs" section. Click on this to see your old designs. You can edit a design by clicking "Preview My Design". This will take you to your design in the designer tool so you can edit the design to your own requirements.

  • I used to purchase my personalised products through Avery Brand&Print. How can I get to my account?

    If you haven't been to your account through WePrint yet, you need to generate another password. To do this, simply go to the Log In screen and type in the email you used to log in to your Avery Brand&Print account. Then click on "Forgot my password". Follow the details in the automatic email to create your own password. The next time you log into your WePrint account, use the new password and the email address you used for your Avery Brand&Print account.

  • I tried to pay for my order, but I haven't had a confirmation email. Did the order go through?

    If you didn't get the confirmation email, we will assume something went wrong and the order was not placed. Please try placing the order again. If this keeps happening please tell our Customer Services team and we'll see what we can do to fix it.

  • I have a promo code. Can I use it?

    Yes of course! Our promo codes each have their own rules, so make sure your code is valid for your order. Some codes only apply to certain products, while others are reserved for first-time customers only.

  • The promo code isn't working. What should I do?

    First, double check what the code is for, some codes only apply to certain products, while others are reserved for first-time customers only. Also don't forget to check the fine print for the expiry date - they don't last forever!

    Still not working? Sorry about that! Please get in touch and we'll see what we can do.




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